Customizing Individual Customer Settings
You can customize all of the settings for each individual customer, separate from your global settings.
In your Biller Genie account, click on Customers. You can search for a particular customer by typing their business name, first or last name, or email in the search box.
Navigate to the Advanced Options tab to view settings for this customer.
Click Edit to open the options for editing.
Save the new settings by clicking Update Customer.
You will be able to see the last update time and date underneath Record Details below.
Note regarding Waive Next Late Fee: This will turn back to Off after the next late fee has been waived.