- Help Center
- Settings
- Customer Settings
Customizing Individual Customer Settings
You can customize all of the settings for each individual customer, separate from your global settings.
Step 1
In your Biller Genie account, click on Customers. You can search for a particular customer by typing their business name, first or last name, or email in the search box.
Step 2
Navigate to the Advanced Options tab to view settings for this customer.
Step 3
Click Edit to open the options for editing.
Step 4
Save the new settings by clicking Update Customer.
You will be able to see the last update time and date underneath Record Details below.
Note regarding Waive Next Late Fee: This will turn back to Off after the next late fee has been waived.