Customizing Individual Customer Settings

You can customize all of the settings for each individual customer, separate from your global settings.

Step 1

In your Biller Genie account, click on Customers. You can search for a particular customer by typing their business name, first or last name, or email in the search box.

Step 2

Navigate to the Advanced Options tab to view settings for this customer.

Step 3

Click Edit to open the options for editing.

Step 4

Save the new settings by clicking Update Customer.

You will be able to see the last update time and date underneath Record Details below.

Note regarding Waive Next Late Fee: This will turn back to Off after the next late fee has been waived.