Late Fees
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      3. Late Fees

      Waive Late Fees

      Waiving late fees for your customers in Biller Genie is easy.

      To waive a late fee for a customer, from the main menu, go to Customer >Adanced Options tab.

      Click Edit and toggle “Waive Upcoming Late Fee” to “Yes”. Then click Update Customer. This will waive the upcoming late fee for the customer.